One of the critical factors to successfully
implement an offshore delivery organization is transitioning
the work offshore effectively. This does not change whether
the activity being transitioned is a Business Process (BPO)
or IT enable Service (ITES) or Technology Development, Maintenance
or QA.
Offshore Transition Management is,
in our view, the most critical part of the offshore move.
We implore our clients to make this an important part in their
planning. However, transition management is not intuitive
and needs work. This is an acquired skill and i-Vantage has
built and perfected various tools, templates, customized dashboards
and techniques that can make this successful for any organization.
Snapshot of Activities - Help establish an effective
PMO
- Offshore ability Analysi
- Implementing the process transition
Some of the customized deliverables
that we create for our clients are:
- Offshore questionnaire - Offshore Process Matrix - Project Team Charter - Project Plan - Training Plan - Tollgates dates, sign
off - Technology and Telecom
requirements - Communication Plan
- Hi-Level Process Mapping - Process Tracking Plan - Training Record - Site Readiness Check
list - Adapted Process Maps - Dashboards
