Global InServe is a process methodology, built and refined by experience of building Global Delivery Centers, managing them and converting them to a fully owned captive.
Global InServe encompasses :

• Delivery models
  
• Processes
  
• Communication Protocols
  
• Engagement Rules
  
• Knowledge Bases
  
• SLA's
  

i-Vantage has over the years with its original thought and drawing on experience of multiple engagements - refined and built templates, checklists & best practices for managing a fool proof and qualitative engagement under the Global InServe Methodology
Global InServe is ISO 9001 certified.